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An Intro to Google Merchant Center for E-Commerce

Eleanor Hecks • October 17, 2024

 

E-commerce business owners often struggle with the best ways to reach new customers. Getting your name in front of your target audience is essential to growing your brand. One of those many tools for doing so is Google Merchant Center, which can make it easier for people to find and buy your products.

What Is Google Merchant Center?

Google offers numerous services to help company owners grab consumer attention. Google Merchant Center provides a way to access Google Shopping , Search and YouTube from one location, serving as a central platform for managing and promoting digital shops. 

Some of the benefits of using the service include:

  • Reaching your target audience when they search for your products
  • Streamlined product inventory and description management from a single location
  • Integration with Google Ads that allows you to display products in search engine results pages
  • Cost-effectiveness compared to other options, as it is free, but there is a cost for ads
  • Data and analytics to drive growth

By using one tool to streamline e-commerce stores’ multiple responsibilities, small business owners save time and increase their brand name recognition. This streamlined approach both simplifies business operations and helps brands connect with customers more effectively. 

Brands who connect with customers are often seen as more valuable , which can lead to increased customer retention and sales. Google Merchant Center facilitates this connection by providing a way for businesses to showcase their products right where customers are already searching, thus increasing engagement and perceived value of a brand — making integration a must for businesses looking to grow their reach.

How to Use Google Merchant Center for Your Small Business

Setting up your Google Merchant Center is fairly straightforward. Even those with little technical knowledge can do it in a few minutes.

1. Claim Account

From merchants.google.com, navigate to the “Get Started” button and fill out your information. You will need to add an address, online store and details such as your return policy. You can add a few products to get started or your entire inventory at this point.

You will also add your online store URL. If you have previously verified you are the owner of the site with any of Google’s services, you will see a green check box letting you know you have been automatically verified. If you do not have this box, go to Step 2.

2. Verify Your Website

Fortunately, Google has its process down to a science. To verify your site, log in to Google Merchant Center. Choose the settings icon. Go to Tools/Business Information. Click on the website option, enter your URL and click continue.

Google offers several ways to verify you own the site, including inserting code into the header or downloading a customized HTML file. Verification can take up to five days, but it is usually within 24 hours. 

You will also need to go through and set up shipping details, link to your return policy, and decide which countries you will ship to. The website guides you through each step. 

3. Add Products

Your next step is adding products to your account. From the dashboard, click “Add your products.” You have several options:

  • Add Products from a File 
  • Use Google Sheets — automatically updates 
  • Add products one by one — manual updates only 
  • Add products using an API key

Which method you choose depends on your level of technical expertise and how easily you can code your inventory for automatic updates. If you have low technical knowledge but want automatic updates, the Google Spreadsheets template is likely your best choice. You can also link to online stores and expand your descriptions to engage users better.

Additionally, ShoppingFeed can simplify this process by allowing you to easily sync your entire product catalog with Google Merchant Center, ensuring your product inventory is always up-to-date.

4. Use Free Listings and Ads

Reports show every $1 spent on Google Ads generates $8 in return on investment (ROI). What if you are on a budget that does not allow even a dollar in ad spending? When you load your products, you get free listings on Google, such as in the search results and the Shopping tab. Select Growth on the sidebar to opt into free listings.

If you have some money to invest in ads, paid ads can give you more control over where your products appear and how they look. Set a budget and run your ads through the Google Ads platform. The combination of paid placements and free listings can spur growth for your e-commerce store.

5. Analyze Results

Pay careful attention to the analytics of any advertising campaign — the goal is to maintain and improve such numbers with each initiative. Know who your audience is and tweak your ads to speak to them. If a certain price point gets better results, stick with that for future campaigns.

You can learn a lot by looking at what does not work, as you will know not to repeat those items in the future. You should also study what brought the highest conversions. The average user spends under a minute on a site, so it is important to know what immediately grabs some people’s attention and what is not appealing to others.

The Report Editor allows you to refine your campaign results. Compare figures to your goals and make tweaks where necessary. The actions you will take over time to improve your ROI on ads vary widely from one business to the next. Google offers personalized results to help you navigate the complexity of advertising analysis. 

Get Started in Minutes

You can get your Google Merchant account up and running in 10 or 15 minutes. Add your top-performing products to start and try out the system to get a feel for how it integrates with other Google tools and your online store. As you become more familiar with the platform, add additional items and expand your offers for the most success.

Want to learn more?

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Eleanor Hecks

Eleanor is the editor-in-chief at Designerly Magazine where she shares marketing and design tips to help e-commerce businesses thrive. You can find her work on numerous business publications including Due and eLearning Industry.

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