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Centralize Your Marketplace Customer Service with Dialog Hub by Shoppingfeed

Written by Emy Bigirimana | Oct 20, 2025 9:30:51 PM

Because smooth, responsive, and human customer support is key to e-commerce success, Shoppingfeed created Dialog Hub. Manage and respond to all customer messages from a single, unified interface.

Take your service to the next level and deliver fast, efficient customer care.

 

Enhance Your Customer Relationships

With Dialog Hub, Shoppingfeed’s newest solution, provide your customers with smoother, faster, and more personalized support.

Keep all your customer conversations centralized in one place for easy, efficient follow-up.

  • Each message includes enriched product information to ensure faster and more accurate handling.
  • Access previously shared documents and send new files (invoices, return forms, photos) in one click, without leaving the interface.
  • Track the status of every message in real time for a seamless, live communication experience.

 

Get Started with Dialog Hub Today

Dialog Hub is built to fit any merchant—regardless of which feed management tools they use. It can be used independently of Shoppingfeed.

This flexibility allows every e-merchant to centralize and manage customer messages from marketplaces effortlessly, with no technical hurdles or platform switching.

A powerful and versatile solution designed to integrate easily into any workflow.

➕ More than just a tool, Dialog Hub is your new partner in delivering effective, simplified customer service.